The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields.

The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.

When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number.

Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.

It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.

Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.

The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client.

Open Ticket Request System (OTRS) before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a search, which allows remote authenticated users to cause a denial of service (daemon hang) via a fulltext search.

Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.

Improper Input Validation vulnerability in OTRS AG OTRS (ACL modules), OTRS AG ((OTRS)) Community Edition (ACL modules) allows Local Execution of Code. When creating/importing an ACL it was possible to inject code that gets executed via manipulated comments and ACL-names This issue affects OTRS: from 7.0.X before 7.0.42, from 8.0.X before 8.0.31; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service (e-mail retrieval outage) via a crafted message.

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.  This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.

OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element.

In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.

Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Insufficient input validation in the subsystem for Intel(R) AMT before versions 11.8.70, 11.11.70, 11.22.70 and 12.0.45 may allow an unauthenticated user to potentially enable information disclosure via network access.

Joomla! before 1.5.12 does not perform a JEXEC check in unspecified files, which allows remote attackers to obtain the installation path via unspecified vectors.

The verify_exists functionality in the URLField implementation in Django before 1.2.7 and 1.3.x before 1.3.1 originally tests a URL's validity through a HEAD request, but then uses a GET request for the new target URL in the case of a redirect, which might allow remote attackers to trigger arbitrary GET requests with an unintended source IP address via a crafted Location header.

A vulnerability in open build service allows remote attackers to gain access to source files even though source access is disabled. Affected releases are SUSE open build service up to and including version 2.1.15 (for 2.1) and before version 2.3.

The SecureRandom.random_bytes function in lib/securerandom.rb in Ruby before 1.8.7-p352 and 1.9.x before 1.9.2-p290 relies on PID values for initialization, which makes it easier for context-dependent attackers to predict the result string by leveraging knowledge of random strings obtained in an earlier process with the same PID.

Acme.Serve 1.7, as used in Cisco Secure ACS Unix and possibly other products, allows remote attackers to read arbitrary files by prepending several / (slash) characters to the URI.

The mod_proxy module in the Apache HTTP Server 1.3.x through 1.3.42, 2.0.x through 2.0.64, and 2.2.x through 2.2.21 does not properly interact with use of (1) RewriteRule and (2) ProxyPassMatch pattern matches for configuration of a reverse proxy, which allows remote attackers to send requests to intranet servers via a malformed URI containing an initial @ (at sign) character.

phpmyadmin.css.php in phpMyAdmin 3.4.x before 3.4.6 allows remote attackers to obtain sensitive information via an array-typed js_frame parameter to phpmyadmin.css.php, which reveals the installation path in an error message.

The Messages component in Apple OS X before 10.11.5 mishandles filename encoding, which allows remote attackers to obtain sensitive information via unspecified vectors.

The RPC API in RSCD agent in BMC BladeLogic Server Automation (BSA) 8.2.x, 8.3.x, 8.5.x, 8.6.x, and 8.7.x on Linux and UNIX allows remote attackers to bypass authorization and enumerate users by sending an action packet to xmlrpc after an authorization failure.

The Node Reference module in Content Construction Kit (CCK) module 5.x before 5.x-1.11 and 6.x before 6.x-2.7 for Drupal does not perform access checks before displaying referenced nodes, which allows remote attackers to read controlled nodes.

The Jetty ResourceHandler in Apache ActiveMQ 5.x before 5.3.2 and 5.4.x before 5.4.0 allows remote attackers to read JSP source code via a // (slash slash) initial substring in a URI for (1) admin/index.jsp, (2) admin/queues.jsp, or (3) admin/topics.jsp.

DataTrack System 3.5 allows remote attackers to list the root directory via a (1) /%u0085/ or (2) /%u00A0/ URI.

Cisco WebEx Meetings Server 2.6 allows remote attackers to bypass intended access restrictions and obtain sensitive application information via unspecified vectors, aka Bug ID CSCuy92724.

Opera before 11.01 does not properly handle redirections and unspecified other HTTP responses, which allows remote web servers to obtain sufficient access to local files to use these files as page resources, and consequently obtain potentially sensitive information from the contents of the files, via an unknown response manipulation.

In Schneider Electric U.motion Builder software versions prior to v1.3.4, this vulnerability is due to improper validation of input of context parameter in HTTP GET request.

AOLserver 4.5.1 writes data to a log file without sanitizing non-printable characters, which might allow remote attackers to modify a window's title, or possibly execute arbitrary commands or overwrite files, via an HTTP request containing an escape sequence for a terminal emulator.

Orion Application Server 2.0.7 writes data to a log file without sanitizing non-printable characters, which might allow remote attackers to modify a window's title, or possibly execute arbitrary commands or overwrite files, via an HTTP request containing an escape sequence for a terminal emulator.

Yaws 1.85 writes data to a log file without sanitizing non-printable characters, which might allow remote attackers to modify a window's title, or possibly execute arbitrary commands or overwrite files, via an HTTP request containing an escape sequence for a terminal emulator.

Mozilla Firefox before 3.5.19 and 3.6.x before 3.6.17, and SeaMonkey before 2.0.14, does not properly implement autocompletion for forms, which allows remote attackers to read form history entries via a Java applet that spoofs interaction with the autocomplete controls.

The Java XML parser in Echo before 2.1.1 and 3.x before 3.0.b6 allows remote attackers to read arbitrary files via a request containing an external entity declaration in conjunction with an entity reference, related to an XML External Entity (XXE) issue.

mini_httpd 1.19 writes data to a log file without sanitizing non-printable characters, which might allow remote attackers to modify a window's title, or possibly execute arbitrary commands or overwrite files, via an HTTP request containing an escape sequence for a terminal emulator.

The download functionality in Team Services in Microsoft Office SharePoint Server 2007 12.0.0.4518 and 12.0.0.6219 allows remote attackers to read ASP.NET source code via pathnames in the SourceUrl and Source parameters to _layouts/download.aspx.