Open Ticket Request System (OTRS) before 2.2.7 sends e-mail containing a Bcc header field that lists the Blind Carbon Copy recipients, which allows remote attackers to obtain potentially sensitive e-mail address information by reading this field.

Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Article template contents with sensitive data could be accessed from agents without permissions.

A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.

When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number.

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.

Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually. This issue affects: OTRS AG OTRSCustomContactFields 8.0.x version: 8.0.11 and prior versions.

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client.

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.

Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.

Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.

Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.

Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

The Control Panel in Parallels Plesk Panel 10.2.0 build 20110407.20 generates web pages containing external links in response to GET requests with query strings for smb/app/search-data/catalogId/marketplace and certain other files, which makes it easier for remote attackers to obtain sensitive information by reading (1) web-server access logs or (2) web-server Referer logs, related to a "cross-domain Referer leakage" issue.

The CSPSource::schemeMatches function in WebKit/Source/core/frame/csp/CSPSource.cpp in the Content Security Policy (CSP) implementation in Blink, as used in Google Chrome before 52.0.2743.82, does not apply http :80 policies to https :443 URLs and does not apply ws :80 policies to wss :443 URLs, which makes it easier for remote attackers to determine whether a specific HSTS web site has been visited by reading a CSP report. NOTE: this vulnerability is associated with a specification change after CVE-2016-1617 resolution.

OpenStack Nova before 2012.1 allows someone with access to an EC2_ACCESS_KEY (equivalent to a username) to obtain the EC2_SECRET_KEY (equivalent to a password). Exposing the EC2_ACCESS_KEY via http or tools that allow man-in-the-middle over https could allow an attacker to easily obtain the EC2_SECRET_KEY. An attacker could also presumably brute force values for EC2_ACCESS_KEY.

RSA Access Manager Server 5.5.3 before 5.5.3.172, 6.0.4 before 6.0.4.53, and 6.1 before 6.1.2.01 does not properly perform cache updates, which allows remote attackers to obtain sensitive information via unspecified vectors.

Tor before 0.2.2.24-alpha continues to use a reachable bridge that was previously configured but is not currently configured, which might allow remote attackers to obtain sensitive information about clients in opportunistic circumstances by monitoring network traffic to the bridge port.

The Bluetooth service (com/android/phone/BluetoothHeadsetService.java) in Android 2.3 before 2.3.6 allows remote attackers within Bluetooth range to obtain contact data via an AT phonebook transfer.

WebKit, as used in Apple Safari before 4.1.3 and 5.0.x before 5.0.3, Google Chrome before 6.0.472.53, and webkitgtk before 1.2.6, does not properly restrict read access to images derived from CANVAS elements, which allows remote attackers to bypass the Same Origin Policy and obtain potentially sensitive image data via a crafted web site.

Mozilla Firefox before 45.0 does not properly restrict the availability of IFRAME Resource Timing API times, which allows remote attackers to bypass the Same Origin Policy and obtain sensitive information via crafted JavaScript code that leverages history.back and performance.getEntries calls after restoring a browser session. NOTE: this vulnerability exists because of an incomplete fix for CVE-2015-7207.

Microsoft Internet Explorer 6 through 9 does not properly use the Content-Disposition HTTP header to control rendering of the HTTP response body, which allows remote attackers to read content from a different (1) domain or (2) zone via a crafted web site, aka "Content-Disposition Information Disclosure Vulnerability."

Insufficient policy enforcement in V8 in Google Chrome prior to 14.0.0.0 allowed a remote attacker to obtain potentially sensitive information from process memory via a crafted HTML page.

The implementation of HTML content creation in Microsoft Internet Explorer 6 through 8 does not remove the Anchor element during pasting and editing, which might allow remote attackers to obtain sensitive deleted information by visiting a web page, aka "Anchor Element Information Disclosure Vulnerability."

The renderer implementation in Google Chrome before 51.0.2704.63 does not properly restrict public exposure of classes, which allows remote attackers to obtain sensitive information via vectors related to extensions.

Opera before 10.50 on Windows, before 10.52 on Mac OS X, and before 10.60 on UNIX platforms makes widget properties accessible to third-party domains, which allows remote attackers to obtain potentially sensitive information via a crafted web site.

Microsoft Internet Explorer 6 through 8 does not properly handle unspecified special characters in Cascading Style Sheets (CSS) documents, which allows remote attackers to obtain sensitive information from a different (1) domain or (2) zone via a crafted web site, aka "CSS Special Character Information Disclosure Vulnerability."

uri.js in Google V8 before 5.1.281.26, as used in Google Chrome before 51.0.2704.63, uses an incorrect array type, which allows remote attackers to obtain sensitive information by calling the decodeURI function and leveraging "type confusion."