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Vulnerability Details :

CVE-2026-34248

Summary
Assigner-GitHub_M
Assigner Org ID-a0819718-46f1-4df5-94e2-005712e83aaa
Published At-08 Apr, 2026 | 18:00
Updated At-09 Apr, 2026 | 16:17
Rejected At-
Credits

Zammad has an information disclosure in ticket detail view of customers in shared organizations

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.

Vendors
-
Not available
Products
-
Metrics (CVSS)
VersionBase scoreBase severityVector
Weaknesses
Attack Patterns
Solution/Workaround
References
HyperlinkResource Type
EPSS History
Score
Latest Score
-
N/A
No data available for selected date range
Percentile
Latest Percentile
-
N/A
No data available for selected date range
Stakeholder-Specific Vulnerability Categorization (SSVC)
â–¼Common Vulnerabilities and Exposures (CVE)
cve.org
Assigner:GitHub_M
Assigner Org ID:a0819718-46f1-4df5-94e2-005712e83aaa
Published At:08 Apr, 2026 | 18:00
Updated At:09 Apr, 2026 | 16:17
Rejected At:
â–¼CVE Numbering Authority (CNA)
Zammad has an information disclosure in ticket detail view of customers in shared organizations

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.

Affected Products
Vendor
zammad
Product
zammad
Versions
Affected
  • >= 7.0.0, < 7.0.1
Problem Types
TypeCWE IDDescription
CWECWE-284CWE-284: Improper Access Control
Type: CWE
CWE ID: CWE-284
Description: CWE-284: Improper Access Control
Metrics
VersionBase scoreBase severityVector
4.02.1LOW
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Version: 4.0
Base score: 2.1
Base severity: LOW
Vector:
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Metrics Other Info
Impacts
CAPEC IDDescription
Solutions

Configurations

Workarounds

Exploits

Credits

Timeline
EventDate
Replaced By

Rejected Reason

References
HyperlinkResource
https://github.com/zammad/zammad/security/advisories/GHSA-prww-84vh-w978
x_refsource_CONFIRM
Hyperlink: https://github.com/zammad/zammad/security/advisories/GHSA-prww-84vh-w978
Resource:
x_refsource_CONFIRM
â–¼Authorized Data Publishers (ADP)
CISA ADP Vulnrichment
Affected Products
Metrics
VersionBase scoreBase severityVector
Metrics Other Info
Impacts
CAPEC IDDescription
Solutions

Configurations

Workarounds

Exploits

Credits

Timeline
EventDate
Replaced By

Rejected Reason

References
HyperlinkResource
Information is not available yet
â–¼National Vulnerability Database (NVD)
nvd.nist.gov
Source:security-advisories@github.com
Published At:08 Apr, 2026 | 19:25
Updated At:17 Apr, 2026 | 15:48

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.

CISA Catalog
Date AddedDue DateVulnerability NameRequired Action
N/A
Date Added: N/A
Due Date: N/A
Vulnerability Name: N/A
Required Action: N/A
Metrics
TypeVersionBase scoreBase severityVector
Secondary4.02.1LOW
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Primary3.15.7MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Type: Secondary
Version: 4.0
Base score: 2.1
Base severity: LOW
Vector:
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Type: Primary
Version: 3.1
Base score: 5.7
Base severity: MEDIUM
Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
CPE Matches

zammad
zammad
>>zammad>>7.0.0
cpe:2.3:a:zammad:zammad:7.0.0:*:*:*:*:*:*:*
Weaknesses
CWE IDTypeSource
CWE-284Primarysecurity-advisories@github.com
CWE ID: CWE-284
Type: Primary
Source: security-advisories@github.com
Evaluator Description

Evaluator Impact

Evaluator Solution

Vendor Statements

References
HyperlinkSourceResource
https://github.com/zammad/zammad/security/advisories/GHSA-prww-84vh-w978security-advisories@github.com
Vendor Advisory
Hyperlink: https://github.com/zammad/zammad/security/advisories/GHSA-prww-84vh-w978
Source: security-advisories@github.com
Resource:
Vendor Advisory

Change History

0
Information is not available yet

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Improper Access Control
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Matching Score-4
Assigner-GitHub, Inc.
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Known To Be Used In Ransomware Campaigns?-Not Available
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CWE ID-CWE-284
Improper Access Control
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Assigner-GitHub, Inc.
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Known To Be Used In Ransomware Campaigns?-Not Available
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