Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.
Zammad 5.3.x (Fixed 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker could gain information about linked accounts of users involved in their tickets using the Zammad API.