Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
| Type | CWE ID | Description |
|---|---|---|
| text | N/A | n/a |
| Version | Base score | Base severity | Vector |
|---|
| CAPEC ID | Description |
|---|
| Event | Date |
|---|
| Hyperlink | Resource |
|---|---|
| http://osvdb.org/102632 | vdb-entry x_refsource_OSVDB |
| https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface | x_refsource_CONFIRM |
| https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7 | x_refsource_CONFIRM |
| http://www.openwall.com/lists/oss-security/2014/01/29/15 | mailing-list x_refsource_MLIST |
| https://www.otrs.com/release-notes-otrs-help-desk-3-3-4 | x_refsource_CONFIRM |
| https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312 | x_refsource_CONFIRM |
| http://secunia.com/advisories/56655 | third-party-advisory x_refsource_SECUNIA |
| http://www.openwall.com/lists/oss-security/2014/01/29/7 | mailing-list x_refsource_MLIST |
| https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77 | x_refsource_CONFIRM |
| http://secunia.com/advisories/56644 | third-party-advisory x_refsource_SECUNIA |
| http://www.debian.org/security/2014/dsa-2867 | vendor-advisory x_refsource_DEBIAN |
| http://bugs.otrs.org/show_bug.cgi?id=10099 | x_refsource_CONFIRM |
| Version | Base score | Base severity | Vector |
|---|
| CAPEC ID | Description |
|---|
| Event | Date |
|---|