An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.
Upgrade to OTRS 7.0.16, ((OTRS)) Community Edition 6.0.27, 5.0.42
Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/ab253734bc211541309b9f8ea2b8b70389c4a64e
Patch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/4955521af50238046847bce51ad9865950324f77