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CVE Vulnerability Details :
CVE-2024-28987
PUBLISHED
More InfoOfficial Page
Assigner-SolarWinds
Assigner Org ID-49f11609-934d-4621-84e6-e02e032104d6
View Known Exploited Vulnerability (KEV) details
Published At-21 Aug, 2024 | 21:17
Updated At-21 Oct, 2025 | 22:55
Rejected At-
▼CVE Numbering Authority (CNA)
SolarWinds Web Help Desk Hardcoded Credential Vulnerability

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

Affected Products
Vendor
SolarWinds Worldwide, LLC.SolarWinds
Product
Web Help Desk
Default Status
affected
Versions
Affected
  • 12.8.3 Hotfix 1 and previous versions
Problem Types
TypeCWE IDDescription
CWECWE-798CWE-798 Use of Hard-coded Credentials
Type: CWE
CWE ID: CWE-798
Description: CWE-798 Use of Hard-coded Credentials
Metrics
VersionBase scoreBase severityVector
3.19.1CRITICAL
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Version: 3.1
Base score: 9.1
Base severity: CRITICAL
Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Metrics Other Info
Impacts
CAPEC IDDescription
CAPEC-21CAPEC-21 Exploitation of Trusted Credentials
CAPEC ID: CAPEC-21
Description: CAPEC-21 Exploitation of Trusted Credentials
Solutions

SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available.

Configurations
Workarounds
Exploits
Credits
finder
Zach Hanley
Timeline
EventDate
Replaced By
Rejected Reason
References
HyperlinkResource
https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987
N/A
https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2
N/A
Hyperlink: https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987
Resource: N/A
Hyperlink: https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2
Resource: N/A
▼Authorized Data Publishers (ADP)
1. CISA ADP Vulnrichment
Affected Products
Vendor
SolarWinds Worldwide, LLC.solarwinds
Product
webhelpdesk
CPEs
  • cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*
Default Status
unknown
Versions
Affected
  • From 0 through 12.8.3 (custom)
Metrics
VersionBase scoreBase severityVector
Metrics Other Info
kev
dateAdded:
2024-10-15
reference:
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987
Impacts
CAPEC IDDescription
Solutions
Configurations
Workarounds
Exploits
Credits
Timeline
EventDate
CVE-2024-28987 added to CISA KEV2024-10-15 00:00:00
Event: CVE-2024-28987 added to CISA KEV
Date: 2024-10-15 00:00:00
Replaced By
Rejected Reason
References
HyperlinkResource
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987
government-resource
Hyperlink: https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987
Resource:
government-resource
2. CVE Program Container
Affected Products
Metrics
VersionBase scoreBase severityVector
Metrics Other Info
Impacts
CAPEC IDDescription
Solutions
Configurations
Workarounds
Exploits
Credits
Timeline
EventDate
Replaced By
Rejected Reason
References
HyperlinkResource
https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/
N/A
Hyperlink: https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/
Resource: N/A
Details not found