Unencrypted Client‑Server Communication in ConnectWise Automate™ Solution Center
ConnectWise has released a security update for ConnectWise Automate™ that addresses a behavior in the ConnectWise Automate Solution Center where certain client-to-server communications could occur without transport-layer encryption. This could allow network‑based interception of Solution Center traffic in Automate deployments. The issue has been resolved in Automate 2026.4 by enforcing secure communication for affected Solution Center connections.
Remediation
Cloud: No action is required.
On-Premise: Apply the 2026.4 release.
For instruction on updating to the newest release, please
reference this doc: Automate Release Notes Version 2026 - ConnectWise https://docs.connectwise.com/ConnectWise_Automate_Documentation/100/Automate_Release_Notes_Version_2026
After applying the update, on-premises customers must
ensure the following configurations are in place:
* An SSL certificate is bound to the Solution
Center on port 8484 to establish secure communication. Refer to the ConnectWise documentation for configuration steps: Solution Center Client and
Service HTTPS Update - ConnectWise
* In some environments, antivirus or endpoint
protection products may interfere with the Automate patch installer or service
behavior during upgrades. If issues are encountered during installation or
startup, refer to the ConnectWise documentation for recommended antivirus
exclusions: Automate Antivirus Exclusions for Windows https://docs.connectwise.com/ConnectWise_Automate_Documentation/060/040/010
* Ensure that the LTShare has a minimum of 1 GB of
free disk space prior to installation.
If you experience issues completing the update or
required configuration steps, please contact ConnectWise
Support for assistance.