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NVD Vulnerability Details :
CVE-2014-1694
Deferred
More InfoOfficial Page
Source-cve@mitre.org
View Known Exploited Vulnerability (KEV) details
Published At-04 Feb, 2014 | 21:55
Updated At-11 Apr, 2025 | 00:51

Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.

CISA Catalog
Date AddedDue DateVulnerability NameRequired Action
N/A
Date Added: N/A
Due Date: N/A
Vulnerability Name: N/A
Required Action: N/A
Metrics
TypeVersionBase scoreBase severityVector
Primary2.06.8MEDIUM
AV:N/AC:M/Au:N/C:P/I:P/A:P
Type: Primary
Version: 2.0
Base score: 6.8
Base severity: MEDIUM
Vector:
AV:N/AC:M/Au:N/C:P/I:P/A:P
CPE Matches

OTRS AG
otrs
>>otrs>>3.2.0
cpe:2.3:a:otrs:otrs:3.2.0:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.0
cpe:2.3:a:otrs:otrs:3.2.0:beta1:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.0
cpe:2.3:a:otrs:otrs:3.2.0:beta2:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.0
cpe:2.3:a:otrs:otrs:3.2.0:beta3:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.0
cpe:2.3:a:otrs:otrs:3.2.0:beta4:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.0
cpe:2.3:a:otrs:otrs:3.2.0:beta5:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.0
cpe:2.3:a:otrs:otrs:3.2.0:rc1:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.1
cpe:2.3:a:otrs:otrs:3.2.1:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.2
cpe:2.3:a:otrs:otrs:3.2.2:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.3
cpe:2.3:a:otrs:otrs:3.2.3:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.4
cpe:2.3:a:otrs:otrs:3.2.4:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.5
cpe:2.3:a:otrs:otrs:3.2.5:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.6
cpe:2.3:a:otrs:otrs:3.2.6:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.7
cpe:2.3:a:otrs:otrs:3.2.7:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.8
cpe:2.3:a:otrs:otrs:3.2.8:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.9
cpe:2.3:a:otrs:otrs:3.2.9:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.2.10
cpe:2.3:a:otrs:otrs:3.2.10:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.0
cpe:2.3:a:otrs:otrs:3.1.0:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.1
cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.2
cpe:2.3:a:otrs:otrs:3.1.2:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.3
cpe:2.3:a:otrs:otrs:3.1.3:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.4
cpe:2.3:a:otrs:otrs:3.1.4:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.5
cpe:2.3:a:otrs:otrs:3.1.5:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.6
cpe:2.3:a:otrs:otrs:3.1.6:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.7
cpe:2.3:a:otrs:otrs:3.1.7:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.8
cpe:2.3:a:otrs:otrs:3.1.8:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.9
cpe:2.3:a:otrs:otrs:3.1.9:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.10
cpe:2.3:a:otrs:otrs:3.1.10:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.11
cpe:2.3:a:otrs:otrs:3.1.11:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.13
cpe:2.3:a:otrs:otrs:3.1.13:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.14
cpe:2.3:a:otrs:otrs:3.1.14:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.15
cpe:2.3:a:otrs:otrs:3.1.15:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.16
cpe:2.3:a:otrs:otrs:3.1.16:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.17
cpe:2.3:a:otrs:otrs:3.1.17:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.1.18
cpe:2.3:a:otrs:otrs:3.1.18:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.3.0
cpe:2.3:a:otrs:otrs:3.3.0:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.3.0
cpe:2.3:a:otrs:otrs:3.3.0:beta1:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.3.0
cpe:2.3:a:otrs:otrs:3.3.0:beta2:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.3.0
cpe:2.3:a:otrs:otrs:3.3.0:beta3:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.3.0
cpe:2.3:a:otrs:otrs:3.3.0:beta4:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.3.0
cpe:2.3:a:otrs:otrs:3.3.0:beta5:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.3.0
cpe:2.3:a:otrs:otrs:3.3.0:rc1:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.3.1
cpe:2.3:a:otrs:otrs:3.3.1:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.3.2
cpe:2.3:a:otrs:otrs:3.3.2:*:*:*:*:*:*:*
OTRS AG
otrs
>>otrs>>3.3.3
cpe:2.3:a:otrs:otrs:3.3.3:*:*:*:*:*:*:*
Weaknesses
CWE IDTypeSource
CWE-352Primarynvd@nist.gov
CWE ID: CWE-352
Type: Primary
Source: nvd@nist.gov
Evaluator Description

Evaluator Impact

Evaluator Solution

Vendor Statements

References
HyperlinkSourceResource
http://bugs.otrs.org/show_bug.cgi?id=10099cve@mitre.org
N/A
http://osvdb.org/102632cve@mitre.org
N/A
http://secunia.com/advisories/56644cve@mitre.org
Vendor Advisory
http://secunia.com/advisories/56655cve@mitre.org
Vendor Advisory
http://www.debian.org/security/2014/dsa-2867cve@mitre.org
N/A
http://www.openwall.com/lists/oss-security/2014/01/29/15cve@mitre.org
N/A
http://www.openwall.com/lists/oss-security/2014/01/29/7cve@mitre.org
N/A
https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7cve@mitre.org
Exploit
Patch
https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312cve@mitre.org
Exploit
Patch
https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77cve@mitre.org
Exploit
Patch
https://www.otrs.com/release-notes-otrs-help-desk-3-3-4cve@mitre.org
N/A
https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interfacecve@mitre.org
Patch
Vendor Advisory
http://bugs.otrs.org/show_bug.cgi?id=10099af854a3a-2127-422b-91ae-364da2661108
N/A
http://osvdb.org/102632af854a3a-2127-422b-91ae-364da2661108
N/A
http://secunia.com/advisories/56644af854a3a-2127-422b-91ae-364da2661108
Vendor Advisory
http://secunia.com/advisories/56655af854a3a-2127-422b-91ae-364da2661108
Vendor Advisory
http://www.debian.org/security/2014/dsa-2867af854a3a-2127-422b-91ae-364da2661108
N/A
http://www.openwall.com/lists/oss-security/2014/01/29/15af854a3a-2127-422b-91ae-364da2661108
N/A
http://www.openwall.com/lists/oss-security/2014/01/29/7af854a3a-2127-422b-91ae-364da2661108
N/A
https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7af854a3a-2127-422b-91ae-364da2661108
Exploit
Patch
https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312af854a3a-2127-422b-91ae-364da2661108
Exploit
Patch
https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77af854a3a-2127-422b-91ae-364da2661108
Exploit
Patch
https://www.otrs.com/release-notes-otrs-help-desk-3-3-4af854a3a-2127-422b-91ae-364da2661108
N/A
https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interfaceaf854a3a-2127-422b-91ae-364da2661108
Patch
Vendor Advisory
Hyperlink: http://bugs.otrs.org/show_bug.cgi?id=10099
Source: cve@mitre.org
Resource: N/A
Hyperlink: http://osvdb.org/102632
Source: cve@mitre.org
Resource: N/A
Hyperlink: http://secunia.com/advisories/56644
Source: cve@mitre.org
Resource:
Vendor Advisory
Hyperlink: http://secunia.com/advisories/56655
Source: cve@mitre.org
Resource:
Vendor Advisory
Hyperlink: http://www.debian.org/security/2014/dsa-2867
Source: cve@mitre.org
Resource: N/A
Hyperlink: http://www.openwall.com/lists/oss-security/2014/01/29/15
Source: cve@mitre.org
Resource: N/A
Hyperlink: http://www.openwall.com/lists/oss-security/2014/01/29/7
Source: cve@mitre.org
Resource: N/A
Hyperlink: https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7
Source: cve@mitre.org
Resource:
Exploit
Patch
Hyperlink: https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312
Source: cve@mitre.org
Resource:
Exploit
Patch
Hyperlink: https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77
Source: cve@mitre.org
Resource:
Exploit
Patch
Hyperlink: https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
Source: cve@mitre.org
Resource: N/A
Hyperlink: https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface
Source: cve@mitre.org
Resource:
Patch
Vendor Advisory
Hyperlink: http://bugs.otrs.org/show_bug.cgi?id=10099
Source: af854a3a-2127-422b-91ae-364da2661108
Resource: N/A
Hyperlink: http://osvdb.org/102632
Source: af854a3a-2127-422b-91ae-364da2661108
Resource: N/A
Hyperlink: http://secunia.com/advisories/56644
Source: af854a3a-2127-422b-91ae-364da2661108
Resource:
Vendor Advisory
Hyperlink: http://secunia.com/advisories/56655
Source: af854a3a-2127-422b-91ae-364da2661108
Resource:
Vendor Advisory
Hyperlink: http://www.debian.org/security/2014/dsa-2867
Source: af854a3a-2127-422b-91ae-364da2661108
Resource: N/A
Hyperlink: http://www.openwall.com/lists/oss-security/2014/01/29/15
Source: af854a3a-2127-422b-91ae-364da2661108
Resource: N/A
Hyperlink: http://www.openwall.com/lists/oss-security/2014/01/29/7
Source: af854a3a-2127-422b-91ae-364da2661108
Resource: N/A
Hyperlink: https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7
Source: af854a3a-2127-422b-91ae-364da2661108
Resource:
Exploit
Patch
Hyperlink: https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312
Source: af854a3a-2127-422b-91ae-364da2661108
Resource:
Exploit
Patch
Hyperlink: https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77
Source: af854a3a-2127-422b-91ae-364da2661108
Resource:
Exploit
Patch
Hyperlink: https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
Source: af854a3a-2127-422b-91ae-364da2661108
Resource: N/A
Hyperlink: https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface
Source: af854a3a-2127-422b-91ae-364da2661108
Resource:
Patch
Vendor Advisory
Change History
0Changes found

Details not found