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NVD Vulnerability Details :
CVE-2019-16375
Modified
More InfoOfficial Page
Source-cve@mitre.org
View Known Exploited Vulnerability (KEV) details
Published At-19 Mar, 2020 | 18:15
Updated At-31 Aug, 2023 | 03:15

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

CISA Catalog
Date AddedDue DateVulnerability NameRequired Action
N/A
Date Added: N/A
Due Date: N/A
Vulnerability Name: N/A
Required Action: N/A
Metrics
TypeVersionBase scoreBase severityVector
Primary3.15.4MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Primary2.03.5LOW
AV:N/AC:M/Au:S/C:N/I:P/A:N
Type: Primary
Version: 3.1
Base score: 5.4
Base severity: MEDIUM
Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Type: Primary
Version: 2.0
Base score: 3.5
Base severity: LOW
Vector:
AV:N/AC:M/Au:S/C:N/I:P/A:N
CPE Matches
OTRS AG
otrs
>>otrs>>Versions from 5.0.0(inclusive) to 5.0.37(inclusive)
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
OTRS AG
otrs
>>otrs>>Versions from 6.0.0(inclusive) to 6.0.22(inclusive)
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
OTRS AG
otrs
>>otrs>>Versions from 7.0.0(inclusive) to 7.0.11(inclusive)
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Weaknesses
CWE IDTypeSource
CWE-79Primarynvd@nist.gov
CWE ID: CWE-79
Type: Primary
Source: nvd@nist.gov
Evaluator Description
Evaluator Impact

Evaluator Solution

Vendor Statements
References
HyperlinkSourceResource
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlcve@mitre.org
Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlcve@mitre.org
Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlcve@mitre.org
Broken Link
https://community.otrs.com/category/security-advisories-en/cve@mitre.org
Vendor Advisory
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.htmlcve@mitre.org
N/A
https://otrs.com/release-notes/otrs-security-advisory-2019-13/cve@mitre.org
Release Notes
Vendor Advisory
Hyperlink: http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
Source: cve@mitre.org
Resource:
Broken Link
Hyperlink: http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
Source: cve@mitre.org
Resource:
Broken Link
Hyperlink: http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
Source: cve@mitre.org
Resource:
Broken Link
Hyperlink: https://community.otrs.com/category/security-advisories-en/
Source: cve@mitre.org
Resource:
Vendor Advisory
Hyperlink: https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
Source: cve@mitre.org
Resource: N/A
Hyperlink: https://otrs.com/release-notes/otrs-security-advisory-2019-13/
Source: cve@mitre.org
Resource:
Release Notes
Vendor Advisory
Change History
0Changes found
Details not found