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NVD Vulnerability Details :
CVE-2024-28987
Analyzed
More InfoOfficial Page
Source-psirt@solarwinds.com
View Known Exploited Vulnerability (KEV) details
Published At-21 Aug, 2024 | 22:15
Updated At-27 Oct, 2025 | 17:01

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

CISA Catalog
Date AddedDue DateVulnerability NameRequired Action
2024-10-152024-11-05SolarWinds Web Help Desk Hardcoded Credential VulnerabilityApply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Date Added: 2024-10-15
Due Date: 2024-11-05
Vulnerability Name: SolarWinds Web Help Desk Hardcoded Credential Vulnerability
Required Action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Metrics
TypeVersionBase scoreBase severityVector
Secondary3.19.1CRITICAL
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Primary3.19.1CRITICAL
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Type: Secondary
Version: 3.1
Base score: 9.1
Base severity: CRITICAL
Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Type: Primary
Version: 3.1
Base score: 9.1
Base severity: CRITICAL
Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
CPE Matches
SolarWinds Worldwide, LLC.
solarwinds
>>web_help_desk>>Versions before 12.8.3(exclusive)
cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
SolarWinds Worldwide, LLC.
solarwinds
>>web_help_desk>>12.8.3
cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*
SolarWinds Worldwide, LLC.
solarwinds
>>web_help_desk>>12.8.3
cpe:2.3:a:solarwinds:web_help_desk:12.8.3:hotfix1:*:*:*:*:*:*
Weaknesses
CWE IDTypeSource
CWE-798Secondarypsirt@solarwinds.com
CWE ID: CWE-798
Type: Secondary
Source: psirt@solarwinds.com
Evaluator Description
Evaluator Impact

Evaluator Solution

Vendor Statements
References
HyperlinkSourceResource
https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2psirt@solarwinds.com
Release Notes
https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987psirt@solarwinds.com
Vendor Advisory
https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/af854a3a-2127-422b-91ae-364da2661108
Press/Media Coverage
Third Party Advisory
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987134c704f-9b21-4f2e-91b3-4a467353bcc0
US Government Resource
Hyperlink: https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2
Source: psirt@solarwinds.com
Resource:
Release Notes
Hyperlink: https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987
Source: psirt@solarwinds.com
Resource:
Vendor Advisory
Hyperlink: https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/
Source: af854a3a-2127-422b-91ae-364da2661108
Resource:
Press/Media Coverage
Third Party Advisory
Hyperlink: https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987
Source: 134c704f-9b21-4f2e-91b3-4a467353bcc0
Resource:
US Government Resource
Change History
0Changes found
Details not found