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CVE Vulnerability Details :
CVE-2023-7337
PUBLISHED
More InfoOfficial Page
Assigner-Wordfence
Assigner Org ID-b15e7b5b-3da4-40ae-a43c-f7aa60e62599
View Known Exploited Vulnerability (KEV) details
Published At-04 Mar, 2026 | 09:24
Updated At-04 Mar, 2026 | 15:02
Rejected At-
▼CVE Numbering Authority (CNA)
JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Affected Products
Vendor
rabilal
Product
JS Help Desk – AI-Powered Support & Ticketing System
Default Status
unaffected
Versions
Affected
  • From * through 2.8.2 (semver)
Problem Types
TypeCWE IDDescription
CWECWE-89CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Type: CWE
CWE ID: CWE-89
Description: CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Metrics
VersionBase scoreBase severityVector
3.17.5HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Version: 3.1
Base score: 7.5
Base severity: HIGH
Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Metrics Other Info
Impacts
CAPEC IDDescription
Solutions
Configurations
Workarounds
Exploits
Credits
Timeline
EventDate
Vendor Notified2026-03-03 17:02:59
Disclosed2026-03-03 20:36:25
Event: Vendor Notified
Date: 2026-03-03 17:02:59
Event: Disclosed
Date: 2026-03-03 20:36:25
Replaced By
Rejected Reason
References
HyperlinkResource
https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=cve
N/A
https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.8.2&new_path=/js-support-ticket/tags/2.8.3
N/A
Hyperlink: https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=cve
Resource: N/A
Hyperlink: https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.8.2&new_path=/js-support-ticket/tags/2.8.3
Resource: N/A
▼Authorized Data Publishers (ADP)
CISA ADP Vulnrichment
Affected Products
Metrics
VersionBase scoreBase severityVector
Metrics Other Info
Impacts
CAPEC IDDescription
Solutions
Configurations
Workarounds
Exploits
Credits
Timeline
EventDate
Replaced By
Rejected Reason
References
HyperlinkResource
Details not found