ByteOS Network

NVD Vulnerability Details :

CVE-2018-16587

Analyzed

Source-cve@mitre.org

Published At-28 Sep, 2018 | 00:29

Updated At-21 Nov, 2018 | 17:55

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Date Added	Due Date	Vulnerability Name	Required Action
	N/A

Metrics

Type	Version	Base score	Base severity	Vector
Primary	3.0	6.5	MEDIUM	CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N
Primary	2.0	5.8	MEDIUM	AV:N/AC:M/Au:N/C:N/I:P/A:P

CPE Matches

OTRS AG

>>open_ticket_request_system>>Versions from 4.0.0(inclusive) to 4.0.32(exclusive)

cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*

OTRS AG

>>open_ticket_request_system>>Versions from 5.0.0(inclusive) to 5.0.30(exclusive)

cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*

OTRS AG

>>open_ticket_request_system>>Versions from 6.0.0(inclusive) to 6.0.11(exclusive)

cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*

Debian GNU/Linux

>>debian_linux>>8.0

cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*

Debian GNU/Linux

>>debian_linux>>9.0

cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*

Weaknesses

CWE ID	Type	Source
CWE-20	Primary	nvd@nist.gov

References

Hyperlink	Source	Resource
https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/	cve@mitre.org	Patch Vendor Advisory
https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01	cve@mitre.org	Patch
https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843	cve@mitre.org	Patch
https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711	cve@mitre.org	Patch
https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html	cve@mitre.org	Mailing List Third Party Advisory
https://www.debian.org/security/2018/dsa-4317	cve@mitre.org	Third Party Advisory

CISA Catalog

Metrics

CPE Matches

Weaknesses

Evaluator Description

Evaluator Impact

Evaluator Solution

Vendor Statements

References

Change History