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NVD Vulnerability Details :
CVE-2026-2511
Deferred
More InfoOfficial Page
Source-security@wordfence.com
View Known Exploited Vulnerability (KEV) details
Published At-26 Mar, 2026 | 14:16
Updated At-24 Apr, 2026 | 16:35

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

CISA Catalog
Date AddedDue DateVulnerability NameRequired Action
N/A
Date Added: N/A
Due Date: N/A
Vulnerability Name: N/A
Required Action: N/A
Metrics
TypeVersionBase scoreBase severityVector
Secondary3.17.5HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Type: Secondary
Version: 3.1
Base score: 7.5
Base severity: HIGH
Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CPE Matches
Weaknesses
CWE IDTypeSource
CWE-89Secondarysecurity@wordfence.com
CWE ID: CWE-89
Type: Secondary
Source: security@wordfence.com
Evaluator Description
Evaluator Impact

Evaluator Solution

Vendor Statements
References
HyperlinkSourceResource
https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L181security@wordfence.com
N/A
https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L996security@wordfence.com
N/A
https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/ticket/model.php#L1178security@wordfence.com
N/A
https://plugins.trac.wordpress.org/changeset/3463031/security@wordfence.com
N/A
https://www.wordfence.com/threat-intel/vulnerabilities/id/2959c04a-70bd-4f5c-a61a-1eab2609f8ef?source=cvesecurity@wordfence.com
N/A
Hyperlink: https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L181
Source: security@wordfence.com
Resource: N/A
Hyperlink: https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L996
Source: security@wordfence.com
Resource: N/A
Hyperlink: https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/ticket/model.php#L1178
Source: security@wordfence.com
Resource: N/A
Hyperlink: https://plugins.trac.wordpress.org/changeset/3463031/
Source: security@wordfence.com
Resource: N/A
Hyperlink: https://www.wordfence.com/threat-intel/vulnerabilities/id/2959c04a-70bd-4f5c-a61a-1eab2609f8ef?source=cve
Source: security@wordfence.com
Resource: N/A
Change History
0Changes found
Details not found