A high-severity vulnerability exists in a web application component of BeyondTrust Remote Support and Privileged Remote Access related to the processing of certain input parameters. Insufficient validation of user-supplied input may allow an authenticated attacker with limited privileges to access unintended resources or data beyond their authorization scope. Exploitation is restricted to accounts with specific permissions.

BeyondTrust Remote Support and Privileged Remote Access contain a high-severity pre-authentication vulnerability in the network communication subsystem. Insufficient validation of client-supplied input may allow an unauthenticated remote attacker to trigger a denial-of-service condition affecting appliance availability.

A critical pre-authentication vulnerability exists in the authentication subsystem of BeyondTrust Remote Support. Improper processing of authentication requests may allow an unauthenticated remote attacker to bypass access controls and gain unauthorized access to the appliance, including accounts with elevated privileges. Exploitation requires a specific authentication configuration to be enabled.

A critical pre-authentication vulnerability exists in the authentication subsystem of BeyondTrust Remote Support and Privileged Remote Access. Improper validation of authentication data may allow a network-positioned attacker to bypass access controls and gain unauthorized access to the appliance, including accounts with elevated privileges. Exploitation requires a specific authentication configuration to be enabled

BeyondTrust Remote Support (RS) and certain older versions of Privileged Remote Access (PRA) contain a critical pre-authentication remote code execution vulnerability. By sending specially crafted requests, an unauthenticated remote attacker may be able to execute operating system commands in the context of the site user.

The chat feature within Remote Support (RS) and Privileged Remote Access (PRA) is vulnerable to a Server-Side Template Injection vulnerability which can lead to remote code execution.

A vulnerability has been discovered in Privileged Remote Access (PRA) and Remote Support (RS) which can allow an attacker with existing administrative privileges to inject commands and run as a site user.

A critical vulnerability has been discovered in Privileged Remote Access (PRA) and Remote Support (RS) products which can allow an unauthenticated attacker to inject commands that are run as a site user.

BeyondTrust Privileged Remote Access (PRA) and Remote Support (RS) versions 23.2.1 and 23.2.2 contain a command injection vulnerability which can be exploited through a malicious HTTP request. Successful exploitation of this vulnerability can allow an unauthenticated remote attacker to execute underlying operating system commands within the context of the site user. This issue is fixed in version 23.2.3.

Analysis of the Bomgar Remote Support Portal JavaStart.jar Applet 52790 and earlier revealed that it is vulnerable to a path traversal vulnerability. The archive can be downloaded from a given Bomgar Remote Support Portal deployment at https://domain/api/content/JavaStart.jar and is callable from an arbitrary website using <object> and/or <appletHTML> tags. Successful exploitation results in file creation/modification/deletion in the operating system and with privileges of the user that ran the Java applet.

The agent in Bomgar Remote Support 15.2.x before 15.2.3, 16.1.x before 16.1.5, and 16.2.x before 16.2.4 allows DLL hijacking because of weak %SYSTEMDRIVE%\ProgramData permissions.

Bomgar Remote Support before 15.1.1 allows remote attackers to execute arbitrary PHP code via crafted serialized data to unspecified PHP scripts.