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Vulnerability Details :

CVE-2019-9753

Assigner-mitre

Assigner Org ID-8254265b-2729-46b6-b9e3-3dfca2d5bfca

Published At-03 Jun, 2019 | 18:05

Updated At-04 Aug, 2024 | 22:01

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

EPSS History

Score

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N/A

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N/A

▼Common Vulnerabilities and Exposures (CVE)

cve.org

Assigner:mitre

Assigner Org ID:8254265b-2729-46b6-b9e3-3dfca2d5bfca

Published At:03 Jun, 2019 | 18:05

Updated At:04 Aug, 2024 | 22:01

▼CVE Numbering Authority (CNA)

Affected Products

Vendor

n/a

Product

n/a

Versions

Affected

Problem Types

Type	CWE ID	Description
text	N/A	n/a

Type: text

CWE ID: N/A

Description: n/a

Metrics

Version	Base score	Base severity	Vector
3.0	3.5	LOW	CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R

Version: 3.0

Base score: 3.5

Base severity: LOW

Vector:

CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R

References

Hyperlink	Resource
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework	x_refsource_MISC

Hyperlink: https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework

Resource:

x_refsource_MISC

▼Authorized Data Publishers (ADP)

CVE Program Container

References

Hyperlink	Resource
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework	x_refsource_MISC x_transferred

Hyperlink: https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework

Resource:

x_refsource_MISC

x_transferred

▼National Vulnerability Database (NVD)

nvd.nist.gov

Source:cve@mitre.org

Published At:03 Jun, 2019 | 19:29

Updated At:09 Oct, 2019 | 23:52

Date Added	Due Date	Vulnerability Name	Required Action
	N/A

Metrics

Type	Version	Base score	Base severity	Vector
Primary	3.0	4.3	MEDIUM	CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Secondary	3.0	3.5	LOW	CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Primary	2.0	4.0	MEDIUM	AV:N/AC:L/Au:S/C:P/I:N/A:N

Type: Primary

Version: 3.0

Base score: 4.3

Base severity: MEDIUM

Vector:

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Type: Secondary

Version: 3.0

Base score: 3.5

Base severity: LOW

Vector:

CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

Type: Primary

Version: 2.0

Base score: 4.0

Base severity: MEDIUM

Vector:

AV:N/AC:L/Au:S/C:P/I:N/A:N

CPE Matches

OTRS AG

>>otrs>>Versions from 7.0.0(inclusive) to 7.0.5(exclusive)

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

Weaknesses

CWE ID	Type	Source
CWE-200	Primary	nvd@nist.gov

CWE ID: CWE-200

Type: Primary

Source: nvd@nist.gov

References

Hyperlink	Source	Resource
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework	cve@mitre.org	Patch Vendor Advisory

Hyperlink: https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework

Source: cve@mitre.org

Resource:

Patch

Vendor Advisory

CVE-2019-9753

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Stakeholder-Specific Vulnerability Categorization (SSVC)

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Change History

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