Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.

Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Article template contents with sensitive data could be accessed from agents without permissions.

A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.

When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number.

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.

Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually. This issue affects: OTRS AG OTRSCustomContactFields 8.0.x version: 8.0.11 and prior versions.

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.

Unspecified vulnerability in Kernel/Modules/AdminPackageManager.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.x before 2.4.11 and 3.x before 3.0.10 allows remote authenticated administrators to read arbitrary files via unknown vectors.

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.

The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.

In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.

The SOAP interface in OTRS 2.1.x before 2.1.8 and 2.2.x before 2.2.6 allows remote attackers to "read and modify objects" via SOAP requests, related to "Missing security checks."

The Smartqueue_og module 5.x before 5.x-1.3 and 6.x before 6.x-1.0-rc3, a module for Drupal, does not verify group-node privileges in certain circumstances involving subqueue creation, which allows remote authenticated users to discover arbitrary organic group names by reading confirmation messages.

plymouth-pretrigger.sh in dracut and udev, when running on Fedora 13 and 14, sets weak permissions for the /dev/systty device file, which allows remote authenticated users to read terminal data from tty0 for local users.

include/utils/ListViewUtils.php in vtiger CRM before 5.1.0 allows remote authenticated users to bypass intended access restrictions and read the (1) visibility, (2) location, and (3) recurrence fields of a calendar via a custom view.

Mahara 1.1 before 1.1.5 does not apply permission checks when saving a view that contains artefacts, which allows remote authenticated users to read another user's artefact.

Drupal 6.x before 6.x-2.6, a module for Drupal, allows remote authenticated users to bypass access restrictions and (1) read unpublished content from anonymous users when a view is already configured to display the content, and (2) read private content in generated queries.

Plunet BusinessManager 4.1 and earlier allows remote authenticated users to bypass access restrictions and (1) read sensitive Customer or Order data via a modified Pfad parameter to pagesUTF8/Sys_DirAnzeige.jsp, or (2) list sensitive Jobs via a direct request to pagesUTF8/auftrag_job.jsp.

Nextcloud Server is a Nextcloud package that handles data storage. In versions prior to 19.0.13, 20.011, and 21.0.3, default share permissions were not being respected for federated reshares of files and folders. The issue was fixed in versions 19.0.13, 20.0.11, and 21.0.3. There are no known workarounds.

The Portlet Configuration module in Liferay Portal 7.2.0 through 7.3.3, and Liferay DXP 7.0 fix pack pack 93 and 94, 7.1 fix pack 18, and 7.2 before fix pack 8, does not properly check user permission, which allows remote authenticated users to view the Guest and User role even if "Role Visibility" is enabled.

The Layout module in Liferay Portal 7.1.0 through 7.3.1, and Liferay DXP 7.1 before fix pack 20, and 7.2 before fix pack 5, does not properly check permission of pages, which allows remote authenticated users without view permission of a page to view the page via a site's page administration.

The Dynamic Data Mapping module in Liferay Portal 7.0.0 through 7.3.2, and Liferay DXP 7.0 before fix pack 94, 7.1 before fix pack 19, and 7.2 before fix pack 6, does not properly check user permissions, which allows remote attackers with the forms "Access in Site Administration" permission to view all forms and form entries in a site via the forms section in site administration.

Frontend User Registration (sr_feuser_register) extension 2.5.20 and earlier for TYPO3 does not properly verify access rights, which allows remote authenticated users to obtain sensitive information such as passwords via unknown attack vectors.

2532designs 2532|Gigs 1.2.2 and earlier allows remote attackers to trigger a backup and obtain sensitive information via a direct request to backup.php, which creates backup.sql under the web root with insufficient access control.

This issue affects: Secomea GateManager Version 9.6.621421014 and all prior versions. Permission Issues vulnerability in LinkManager web portal of Secomea GateManager allows logged in LinkManager user to access stored SiteManager backup files.

Incorrect default permissions vulnerability in synouser.conf in Synology Diskstation Manager (DSM) before 6.2-23739-1 allows remote authenticated users to obtain sensitive information via the world readable configuration.

Incorrect default permissions vulnerability in synouser.conf in Synology Router Manager (SRM) before 1.1.7-6941-1 allows remote authenticated users to obtain sensitive information via the world readable configuration.

The Data Engine module in Liferay Portal 7.3.0 through 7.3.5, and Liferay DXP 7.3 before fix pack 1 does not check permissions in DataDefinitionResourceImpl.getSiteDataDefinitionByContentTypeByDataDefinitionKey, which allows remote authenticated users to view DDMStructures via GET API calls.

Cisco Unity 4.x before 4.2(1)ES161, 5.x before 5.0(1)ES53, and 7.x before 7.0(2)ES8 uses weak permissions for the D:\CommServer\Reports directory, which allows remote authenticated users to obtain sensitive information by reading files in this directory.