Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Open Ticket Request System (OTRS) before 2.2.7 sends e-mail containing a Bcc header field that lists the Blind Carbon Copy recipients, which allows remote attackers to obtain potentially sensitive e-mail address information by reading this field.

Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

Article template contents with sensitive data could be accessed from agents without permissions.

When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number.

Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.

Full list of recipients from customer users in a contact field could be disclosed in notification emails event when the notification is set to be sent to each recipient individually. This issue affects: OTRS AG OTRSCustomContactFields 8.0.x version: 8.0.11 and prior versions.

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.

BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.

The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client.

Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.

Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.

Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket.

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.

Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.

In Brave Desktop 1.17 through 1.33 before 1.33.106, when CNAME-based adblocking and a proxying extension with a SOCKS fallback are enabled, additional DNS requests are issued outside of the proxying extension using the system's DNS settings, resulting in information disclosure. NOTE: this issue exists because of an incomplete fix for CVE-2021-21323 and CVE-2021-22916.

HTTP.sys in Microsoft Windows Server 2008 SP2 and R2 SP1, Windows 7 SP1, Windows 8.1, Windows Server 2012 Gold and R2, Windows RT 8.1, Windows 10 Gold, 1511, 1607, and 1703, and Windows Server 2016 allows an information disclosure vulnerability when the component improperly handles objects in memory, aka "Https.sys Information Disclosure Vulnerability".

Pagure 5.2 leaks API keys by e-mailing them to users. Few e-mail servers validate TLS certificates, so it is easy for man-in-the-middle attackers to read these e-mails and gain access to Pagure on behalf of other users. This issue is found in the API token expiration reminder cron job in files/api_key_expire_mail.py; disabling that job is also a viable solution. (E-mailing a substring of the API key was an attempted, but rejected, solution.)

Microsoft Edge in Microsoft Windows Version 1703 allows an attacker to obtain information to further compromise the user's system, due to the way that Microsoft Edge handles objects in memory, aka "Microsoft Edge Information Disclosure Vulnerability". This CVE ID is unique from CVE-2017-8597 and CVE-2017-8643.

This vulnerability allows remote attackers to disclose sensitive information on vulnerable installations of Foxit Reader 8.3.1.21155. User interaction is required to exploit this vulnerability in that the target must visit a malicious page or open a malicious file. The specific flaw exists within the parsing of SOT markers. The issue results from the lack of proper validation of user-supplied data, which can result in a read past the end of an allocated object. An attacker can leverage this in conjunction with other vulnerabilities to execute code in the context of the current process. Was ZDI-CAN-4976.

Microsoft Edge in Microsoft Windows 10 1703 allows an attacker to obtain information to further compromise the user's system, due to the way that the Microsoft Edge scripting engine handles objects in memory, aka "Scripting Engine Information Disclosure Vulnerability".

Microsoft Edge in Microsoft Windows 10 Version 1703 allows an attacker to obtain information to further compromise the user's system, due to the way that Microsoft Edge handles objects in memory, aka "Microsoft Edge Information Disclosure Vulnerability". This CVE ID is unique from CVE-2017-8643 and CVE-2017-8648.

Graphics in Windows Server 2008 SP2 and R2 SP1, Windows 7 SP1, Windows 8.1, Windows Server 2012 Gold and R2, Windows RT 8.1, Windows 10 Gold, 1511, 1607, 1703, Windows Server 2016, Microsoft Office 2007 Service Pack 3, and Microsoft Office 2010 Service Pack 2 allows improper disclosure of memory contents, aka "Graphics Uniscribe Information Disclosure Vulnerability". This CVE ID is unique from CVE-2017-0286, CVE-2017-0287, CVE-2017-0288, CVE-2017-0289, CVE-2017-8532, and CVE-2017-8533.

In Libgcrypt before 1.7.7, an attacker who learns the EdDSA session key (from side-channel observation during the signing process) can easily recover the long-term secret key. 1.7.7 makes a cipher/ecc-eddsa.c change to store this session key in secure memory, to ensure that constant-time point operations are used in the MPI library.

Microsoft Edge in Microsoft Windows 10 Gold, 1511, 1607, 1703, and Windows Server 2016 allows an attacker to disclose information due to the way that Microsoft Edge handles objects in memory, aka "Microsoft Edge Information Disclosure Vulnerability". This CVE ID is unique from CVE-2017-8652 and CVE-2017-8662.

The Comcast firmware on Cisco DPC3939 (firmware version dpc3939-P20-18-v303r20421746-170221a-CMCST) and DPC3941T (firmware version DPC3941_2.5s3_PROD_sey) devices allows remote attackers to discover a WAN IPv6 IP address by leveraging knowledge of the CM MAC address.

The Comcast firmware on Cisco DPC3939 (firmware version dpc3939-P20-18-v303r20421733-160420a-CMCST); Cisco DPC3939 (firmware version dpc3939-P20-18-v303r20421746-170221a-CMCST); Cisco DPC3939B (firmware version dpc3939b-v303r204217-150321a-CMCST); Cisco DPC3941T (firmware version DPC3941_2.5s3_PROD_sey); and Arris TG1682G (eMTA&DOCSIS version 10.0.132.SIP.PC20.CT, software version TG1682_2.2p7s2_PROD_sey) devices does not set the secure flag for cookies in an https session to an administration application, which makes it easier for remote attackers to capture these cookies by intercepting their transmission within an http session.

Elemental Path's CogniToys Dino smart toys through firmware version 0.0.794 do not provide sufficient protections against capture-replay attacks, allowing an attacker on the network to replay VoIP traffic between a Dino device and remote server to any other Dino device.

Microsoft Outlook 2007 SP3, Outlook 2010 SP2, Outlook 2013 SP1, Outlook 2013 RT SP1, and Outlook 2016 as packaged in Microsoft Office allows an information disclosure vulnerability due to the way that it discloses the contents of its memory, aka "Microsoft Office Outlook Information Disclosure Vulnerability".